Case Study – An International Law Firm Improve Productivity and Increase Innovation with SharePoint Online Intranet
KLST successfully implemented an intranet solution architecture using SharePoint Online and Azure App Services. This included leveraging the SharePoint Online Translators for bilingual translation across the intranet and integrating a third-party translator app, which enhances language support and translation capabilities.
An International Law Firm Improve Productivity and Increase Innovation with SharePoint Online Intranet
Introduction
In a fast-changing world where global issues are reshaping the business landscape, a leading law firm recognizes the need to rapidly adapt and creatively tackle clients’ challenges and opportunities. The firm prides itself on putting clients first and delivering practical legal services while improving and innovating every day.
Challenge
With an increasingly mobile and scattered workforce and a drive to facilitate innovation, The law firm required a mobile-first, bilingual, and robust intranet where all its employees could access information professionally relevant to them. The firm wanted an interactive and collaborative intranet that could provide necessary information such as companywide news and events, financial dashboards, a document management system, and a connection to colleagues via a firm directory.
The Firm also needed to migrate content from its existing intranet to a new intranet and chose Microsoft SharePoint Online as the platform and KL Software Technologies for the implementation of both software and services.
Solution
With many years of experience helping law firms design and implement intranets, KLST understands the needs of a successful legal practice and knows the specific software platforms unique to the legal industry. That experience appealed to Firm’s leadership team, who wanted to be able to integrate their DMS, among other platforms, into their intranet for greater efficiency. Another requirement was the ability to offer a bilingual intranet since the firm spans several provinces and countries.
One Platform Fostering Collaboration and Innovation
KLST successfully implemented an intranet solution architecture using SharePoint Online and Azure App Services. This included leveraging the SharePoint Online Translators for bilingual translation across the intranet and integrating a third-party translator app, which enhances language support and translation capabilities.
KLST also utilized its own software, imDocShare, which lets users seamlessly access their DMS content through their intranet homepage. imDocShare was specifically integrated into Firm’s intranet where the lawyers can manage their documents and assignments – allowing users to organize these efficiently.
Empowering Teams: Intranet-driven Collaboration
Some of the key components of the Firm’s new SharePoint intranet that foster collaboration, thus improving innovation and client solutions, include:
- Firm Directory: The directory gives users a way to quickly find and contact other members within the firm and get professionally useful and detailed information about their skills and experience.
- Social Feed: Viva Engage facilitates conversations across offices, practices, and industries, improving productivity, collaboration, and employee engagement
Empowering Employee Engagement: Building Connections
Some of the features of the newly built modern SharePoint intranet designed to help the firm improve employee satisfaction and retention by increasing engagement include:
- Offices: Users can quickly and easily view their calendars and register for events that they are invited to or that are of interest to them.
- Practices: The new intranet provides practice group overviews and rankings, along with experiences with deals and cases and other knowledge resources and documents.
- Industries: Users can access information about the different industries the firm works within and their rankings, along with relevant links and knowledge resources.
- Departments: Users have access to information about different departments within the organization, outlining their roles and responsibilities.
- Committees and Affinity Groups: Users can find information about committees and affinity groups with key members and mandates on following guidelines and procedures.
- Policies: The firm’s new intranet provides a single location for firmwide and region-specific policies that are relevant to the current user
Outcome
Intranet Redefined, Inspiring Workplace!
This comprehensive intranet setup aims to enhance communication, collaboration, and information retrieval within the firm. It creates a centralized hub where employees can stay informed, access relevant resources, and connect with their colleagues. The role-based approach ensures that users see information directly related to their
responsibilities, making the intranet a valuable tool for highly productive day-to-day work.